Refund policy

Effective Date: 2/13/2025

RSF Planner, we stand behind our products and want you to be fully satisfied with your purchase. If you are not completely happy with your RSF Planner, we offer a straightforward refund policy to ensure a hassle-free experience.

1. Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  • The item must be returned within30 days of the delivery date.

  • The planner must be unused, undamaged, and in its original packaging

  • Proof of purchase (order confirmation or receipt) is required.

2. Refund Process

To request a refund, follow these steps:

  1. Contact Us – Email us at info@rsfplanner.com with your order number and reason for return.

  2. Ship the Item Back – We will provide return instructions, including the return shipping address.

  3. Processing the Refund – Once we receive and inspect the returned item, we will process your refund within 5-7 business days to the original payment method.

Note: Shipping costs are non-refundable, and return shipping is the responsibility of the customer unless the item was defective or incorrect.

3. Non-Refundable Items

We do not offer refunds for:

  • Used or damaged planners

  • Gift cards or promotional items

  • Digital products or downloads

4. Exchanges for Defective or Incorrect Items

If you received a damaged, defective, or incorrect item, we will replace it at no cost to you. Please contact us within 7 days of delivery with photos of the issue, and we will send a replacement as soon as possible.

5. Late or Missing Refunds

  • If your refund is delayed, please check with your bank or credit card provider, as processing times may vary.

  • If you still have not received your refund after 10 business days, contact us at [Insert Email]

6. Contact Information

For refund inquiries, please reach out to:

✉ Email: info@rsfplanner.com
✆ Phone: 717-639-5822

By purchasing from RSF Planner, you agree to this refund policy.